Privacy policy

The protection of your personal data is important to us. We process your data exclusively on the basis of the statutory provisions (GDPR, DSG, TKG 2021) and only to the extent necessary for the respective purpose.

This website does not use any analytics or advertising services and does not set tracking cookies. Fonts are loaded from our own server; there is no connection to Google or other providers for this.

This website is hosted by easyname GmbH in Austria. When the website is accessed, the server automatically stores technical data in log files: IP address, date and time, page accessed, amount of data transferred, browser and operating system, and the previously visited page.

This data is required for the secure and stable operation of the website and is not combined with other data. The legal basis is our legitimate interest in secure operation (Art. 6(1)(f) GDPR). The logs are deleted automatically after a short time.

From these logs our host compiles summarised access statistics (AWStats), for example visitors per day, pages viewed and countries of origin. We use them only to see how the website is used. No cookies are set and no user profiles are created for this.

When you contact us via the contact form, by email or by phone, we process the information you provide: name, email address and, if provided, company, phone number, your enquiry and your message.

We use this data exclusively to handle your enquiry and, where applicable, to prepare a quote. The legal basis is your consent (Art. 6(1)(a) GDPR) and the performance of pre-contractual measures (Art. 6(1)(b) GDPR). Form data is sent to us by email and is not stored on the web server.

We delete your enquiry once it has been dealt with, unless statutory retention obligations require longer storage (for example seven years for business records under the Austrian Federal Fiscal Code if an order results). You can withdraw your consent at any time by email to office@hadenor.com.

To protect against automated spam enquiries, we use Google reCAPTCHA v3 from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. reCAPTCHA is only loaded when you use the contact form.

reCAPTCHA uses characteristics such as IP address, browser information, time spent on the page and mouse movements to check whether an enquiry comes from a human. Cookies may be set and data may be transferred to Google LLC in the USA. Google LLC is certified under the EU-US Data Privacy Framework. The legal basis is our legitimate interest in protection against misuse (Art. 6(1)(f) GDPR).

Further information: Google Privacy Policy and Google Terms of Service.

Our website contains links to Google Maps ("Plan route"), WhatsApp, LinkedIn and other websites such as arabisch.at or centrexia.com. Data is only transferred to the respective provider when you click such a link. The respective provider is responsible for the processing there.

You have the right to access, rectification, erasure and restriction of processing of your data, to data portability, as well as the right to object to processing and to withdraw consent given. Simply contact office@hadenor.com.

If you believe that the processing of your data violates data protection law, you can lodge a complaint with the supervisory authority. In Austria this is the Data Protection Authority (Datenschutzbehörde), Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at.

November 2026